An online shop for your customers - just another store for you

From bricks & mortar to the world wide web, the Counter Intelligence Office e-Retailer module takes all the hassle out of selling your stock online and gives your customers choice as to how they shop with you.

It's as easy as 1-2-3.

1: A full e-commerce web site template
Why reinvent the wheel? All online shops need certain elements — a menu, a product catalogue, a search facility, a shopping cart, a checkout, and secure credit card processing — so e-Retailer provides all these elements which you are then able to customise to match your brand and audience. e-Retailer web sites use code specially formatted to perform optimally in search-engines. You will be found!

2: One stock database that you control
Instead of having to build and maintain a separate database for an e-commerce web site, e-Retailer runs off the same database used by Counter Intelligence Office. Whatever stock is loaded for sale in your shop is instantly available for sale on the web. And at any time you can add Internet-only images, pricing, and promotional messages, and all without the need of third-party assistance or the associated costs.

3: Future-proofed technology
As online retailing steadily increases, retailers will require their web site to communicate seamlessly with their retail management system: customer, stock, and sales information will need to be transmitted back-and-forth in real time because customers will expect access to current data. This functionality is exactly what Kudos will deliver in the next version of e-Retailer.

Frequently Asked Questions

Counter Intelligence e-Retailer FAQs
How much does the e-Retailer module cost?
$1,995
Can e-Retailer download web site orders back into Counter Intelligence Office?
No, not in the present version (2.000). However, a new version of e-Retailer is planned for release after v.5 of Counter Intelligence Office, which features real-time communications between the back office computer and all POS machines. At this time e-Retailer web sites will operate like physical POS machines. This means you will be able to have customers log in to your web site, or join a frequent-shoppers programme, and all orders will instantly be downloaded back to your back office or head office computer, ready for processing, invoicing and despatch.
What can I customize?
In the present version (2.0) of e-Retailer the web site logo and colour scheme can be customized and unlimited content (including images) can be added. Visual content is customized via a simple Cascading Style Sheet. Additional content can be developed independently but needs to be added via the e-Retailer Information Settings in Counter Intelligence Office to enjoy consistent formatting.
What else do I need to do to get my web shop up and running?
You need:
  • A domain name which we can register for you and which costs just $30 per year.
  • Web hosting with a secure credit card processing service which we provide and which costs approximately $360 per year. (Note: additional credit card merchant account and transaction processing charges may apply.)
  • Correctly formatted JPEG images of your products.
    • Do I need a professional web developer to set up my store?
    Possibly. You may need some assistance with colour schemes or learning how to create correctly-formatted digital images of your products. You may also need assistance formatting into HTML additional content for your web site.
    I already have a domain name registered, can I use it?
    Yes, and it doesn't matter who your domain name is registered with. However, as the web site hosting must be with kudos.net.nz, it may make sense to move your domain name to kudos.net.nz to keep all your internet costs on the one account.
    I already have a web site, can I use it as a basis for my e-Retailer we site?
    Yes and no. Your e-Retailer web site is created from scratch by the Counter Intelligence Office software (and must be hosted on the kudos.net.nz server), but you can certainly re-use branding elements (like logos and the colour-scheme) and content.
    I already have a web site, can I integrate it into Counter Intelligence?
    We can provide inventory information including stock levels and pricing to keep your website in sync with the rest of your business. Likewise sales data can be downloaded from your web application and imported into Counter Intelligence. Your webmaster will need to be involved in this process.
     
    Note: All prices are indicative and exclude GST.