Overview The Kudos Cloud Interaction service connects a Magento 1 website with the Counter Intelligence Office database to synch data between the two applications.

The Cloud services will be set to interact on an agreed frequency – eg every 15 minutes.This interaction is managed on the Kudos Cloud Servers and will run continuously unattended.

Magento to Counter IntelligenceCustomers

• New customers get added to the Counter Intelligence Office database and existing customers detail are updated

• New orders created are written into the Counter Intelligence Office database as a customer order

• When an order is invoiced on the Magento site the customer order in the Counter Intelligence database is converted to an invoice and payment recorded against the customers account

• New credit notes created are written into the Counter Intelligence Office database as a credit note and a refund recorded against the customer’s account

Counter Intelligence to MagentoStock on Hand

• The stock holding from the Counter Intelligence Office database is uploaded into the Magento database

• Any price changes are sent from Counter Intelligence to Magento. MAGENTO VERSION

Setting Up The Kudos Cloud Interaction Service has been designed and tested using Magento version 1.9.2.1.